Globetto support

A little help.

Questions about a quiz, your progress or a purchase? Find the next step here, or get in touch.

Contact Globetto

Email [email protected]. Tell us whether you are using the website, iPhone app or Android app, what happened, and your browser or app version.

A screenshot can help, but share it only if you are comfortable with everything it shows. Do not send passwords or payment-card details.

Published by Jaap Scholten.

Common questions

Where is my progress saved?

Browser quiz progress stays in that browser's storage for this website address. It does not automatically move between websites, browsers or devices. The native apps save progress separately on your device. Globetto does not currently have an account or automatic progress sync.

How do I remove my saved practice?

For website quizzes, use Reset browser progress on the browser privacy page. It does not change your native app progress. On iPhone, deleting the app removes its local data; offloading can preserve it, and a device backup may restore it. Manage backups separately. Deleting local data does not delete shared copies or an App Store purchase.

How do I restore Remove ads on iPhone?

If you have purchased it, open Progress → Purchases → Restore purchases using the App Store account that made the purchase. Restoring access does not change your quiz progress. New purchases may not be available in every build or region.

How do I restore Remove ads on Android?

Open Settings → Purchases → Restore purchases using the Google Play account that made the purchase. Purchases belong to their original store and do not transfer between Apple and Google Play.

Where can I change ad privacy choices?

When ads are enabled and privacy choices are required, use Ad privacy options in the iPhone app's Progress or Privacy & support screen. The control appears when Google's consent service requires it. Removing ads does not prevent you from revisiting required choices.

Do I have to speak answers or enable reminders?

No. In the iPhone app, you can type answers and play without reminders. Microphone, speech and notification permissions are optional. Change them in iPhone Settings; reminder days and times can also be changed in the app.

How do I report a geography correction?

Send the place, quiz topic or fact shown, and the correction you suggest. A reliable source link is useful. Include your app version or the webpage address so we can identify what you saw. Our sources and credits page explains the geography data.

Your messages and privacy

We use the contact details, message and attachments you send to respond and investigate your request. Support messages are kept while reasonably needed for the request, relevant follow-up and applicable legal obligations. You can use the same email address for a privacy or deletion request.

This website is hosted on Railway and delivered through Cloudflare. These providers process connection and request information to serve and protect it. There is no contact form here; email links open your chosen email app. Read the browser privacy policy, the iPhone privacy policy, the Android privacy policy, Railway's privacy policy or Cloudflare's privacy policy for the relevant details.